Emergency fixes
Site down, checkout broken, white screen, hacked site. Diagnosed and resolved with priority.
All services
Website Care & Troubleshooting
A developer on call, so problems get fixed before customers notice them.
Websites break at inconvenient times: a plugin update takes the site down, checkout stops working, something looks wrong on mobile after a change nobody remembers making. I offer one-off troubleshooting and ongoing care, with the same rule either way: find the actual cause, fix it, and explain it in plain language.
Sound familiar?
- Something broke and you need it fixed today.
- Checkout or payments stopped working and you're losing orders.
- Updates keep getting postponed because they might break things.
- You need someone reliable for small changes every month.
If any of these are true, let’s talk about fixing them.
What’s included
Ongoing maintenance
Updates, backups, security monitoring and small monthly fixes handled quietly in the background.
Bug fixing
Layout issues, broken forms, mobile problems and "it worked yesterday" mysteries, with the root cause identified.
Payments and integrations
Payment gateways, shipping apps and third-party tools that stopped talking to each other.
Catalog and content updates
Product uploads, image editing, variant changes and bulk imports handled accurately.
Plain-English reports
You always know what was done, why, and what it means for your business.
How it works
- 1
Diagnose
Reproduce the problem and find the root cause, not just the visible symptom.
- 2
Fix safely
Changes made with backups and staging where possible, so the fix never creates a second problem.
- 3
Verify
Tested across devices and the critical user paths, especially checkout, before it's called done.
- 4
Prevent
A short note on what caused it and how to avoid a repeat, or a care plan that makes it my problem, not yours.
Clients on working together
Unedited feedback from Upwork clients. Every review below is rated 5.0.
4.8/5
“Hasnat has been doing an amazing job on all my stores! He understands exactly what I ask for with very little explanation, replies fast, and always delivers professionally.”
“Hasnat was an incredible collaborator and a true pleasure to work with. He's highly professional, extremely thorough, and impressively detail-oriented.”
“Hasnat has done an excellent job, delivering exactly what I needed for my ecommerce site. You can rely on him for any task with complete confidence.”
“I was very pleased with Hasnat's work. The brief was completed fully and promptly. He is hardworking and committed. There was clear communication throughout.”
“Hasnat is excellent. He understood what I needed to be done and exceeded my expectations. I rehired him immediately for another job.”
“Hasnat Ahmad did an excellent job updating our Shopify landing page's header, footer, and banner.”
Common questions
How fast can you start on an urgent fix?
Usually the same day. Send the site link and a short description of what's broken, and I'll confirm a time frame before starting.
Do you offer monthly plans?
Yes. A fixed number of hours each month for updates, fixes and small changes. Tell me what your site runs on and I'll suggest a plan.
Taking new projects this month
Ready when you are.
Tell me about your project and I’ll reply within 24 hours with a clear plan and price range for website care & troubleshooting.
- 4.8 from 32 Upwork ratings
- Written contract, milestone payments
- Reply within 24 hours