Website maintenance & fixes
A developer on call, so problems get fixed before customers notice them.
Websites break at inconvenient times: a plugin update takes the site down, checkout stops working, something looks wrong on mobile after a change nobody remembers making. I offer one-off troubleshooting and ongoing care, with the same rule either way: find the actual cause, fix it, and explain it in plain language.
Sound familiar?
- Something broke and you need it fixed today.
- Checkout or payments stopped working and you're losing orders.
- Updates keep getting postponed because they might break things.
- You need someone reliable for small changes every month.
What’s included
Emergency fixes
Site down, checkout broken, white screen, hacked site. Diagnosed and resolved with priority.
Ongoing maintenance
Updates, backups, security monitoring and small monthly fixes handled quietly in the background.
Bug fixing
Layout issues, broken forms, mobile problems and "it worked yesterday" mysteries, with the root cause identified.
Payments and integrations
Payment gateways, shipping apps and third-party tools that stopped talking to each other.
Catalog and content updates
Product uploads, image editing, variant changes and bulk imports handled accurately.
Plain-English reports
You always know what was done, why, and what it means for your business.
How it works
1
Diagnose
Reproduce the problem and find the root cause, not just the visible symptom.
2
Fix safely
Changes made with backups and staging where possible, so the fix never creates a second problem.
3
Verify
Tested across devices and the critical user paths, especially checkout, before it's called done.
4
Prevent
A short note on what caused it and how to avoid a repeat, or a care plan that makes it my problem, not yours.
What it costs
Most website care & troubleshooting projects land between $250 and $2,000. You get a fixed written price before any work starts, and you can pay through Upwork escrow if you prefer.
What clients say
Questions
How fast can you start on an urgent fix?
Usually the same day. Send the site link and a short description of what's broken, and I'll confirm a time frame before starting.
Do you offer monthly plans?
Yes. A fixed number of hours each month for updates, fixes and small changes. Tell me what your site runs on and I'll suggest a plan.